Nodd Support

Nodd delivers questions from programs to your iPhone and returns your response.

The Manual explains each screen. For the API and CLI, see the developer docs.

FAQ

How do I get started?

Sign in with Apple in the app, then create a workspace and a channel. Issue a send key in the channel settings to send notifications through the API.

Notifications are not arriving

Check that notifications are allowed in iPhone Settings > Notifications > Nodd, that a Focus mode is not silencing them, and check the channel's notification setting. Notifications past the delivery window (24 hours on Free, 90 days on Team) are not delivered.

The app says a response was already sent

Another channel member, or another of your devices, responded first. The first response wins.

Can I read past notifications on a new iPhone?

History stays on the device, so it does not move by itself. Export it on the old iPhone and import the file on the new one. The Manual has the steps. After signing in on the new device, you receive new notifications.

How do I export or delete my history?

Go to Settings > Privacy and storage in the app to export this device's history as JSON, import a file, or delete the history. The exported file contains message bodies as is, so be careful where you share it.

How do I rename a workspace?

Owners and Admins can change it in Settings > Workspace name.

I lost or leaked a send key

Keys are shown only once. Reissue the key in the channel settings. The old key keeps working for 24 hours for migration, so switch the sender over quickly if it leaked.

How do I invite members?

Inviting requires a Team plan. The Free plan is for one person. People you invite join without buying a plan. The Manual has the steps.

How do I cancel a plan?

Cancel in iPhone Settings > Apple ID > Subscriptions. You keep access until the period ends. You cannot cancel inside the app.

How do I get a refund?

Apple handles refunds. Request one at reportaproblem.apple.com.

How do I delete my account?

Go to Settings > Delete account in the app. Owners of workspaces with other members choose to transfer ownership or close the workspace. Subscriptions must be cancelled separately. See the Privacy Policy for what is removed.

Do message bodies stay on the server?

They are stored encrypted to each device and deleted when received. Our servers handle the body before it is encrypted, so do not put secrets in messages.

Is Nodd available in the EU?

Not at this time.

Contact

Email support@blipdrop.net.